Do I need a Padlock?
Yes, you can purchase a padlock at our accessories store or bring in your own padlock. We also offer a
How often do I need to pay?
Payment is one month in advance on move in and then on the anniversary date of each month thereafter. If
How do I pay?
You can pay by Cash, Cheque, EFTPOS, Credit Card (Visa or Master Card) and Direct Debit.
Can I access my unit any time?
We have set open times for access to the units. If you have special time requirements, please contact our staff
Can I have multiple people access my unit?
Yes, you will need to provide them with your access code and a key.
What notice do I need to give when cancelling my term?
We require notice in writing 14 days prior to evacuating your unit. We require your unit to be handed back
What is the best way to stack boxes?
You want to keep you fragile items in the top boxes. It’s best to keep all your boxes clearly marked
What items should NOT be stored?
Flammable materials including petrol, oil, paint thinner, fuel, gas bottles must NOT be stored in any of our units. We
What happens if I outgrow my space?
You can upgrade or downgrade your units anytime. Please speak to one of our staff or send an email of
What about my white goods?
Keep refrigerator doors open otherwise you may develop an odour inside that will be hard to get rid of. Washing